Privacy Policy

This statement applies to the https://www.thefairtraders.com.au/ website that is owned by The Fair Traders ("the Owner")

Privacy Policy

We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and disclose your personal information. 

Collection of information

The Fair Traders Distribution Pty Ltd will collect and store the information about you and your business that is required to provide products and services to your business. 

Use of personal information

When you provide your name, company details, address, mobile number and/or email address, we may use this information to send you:

  • Promotional offers
  • Discounts and special deals
  • Updates about our products or services
  • Marketing communications

We will:

  • Keep your information secure and confidential
  • Never sell your personal information
  • Never share your information with third parties for marketing purposes
  • Only use your details for communications related to our business
We may share generic information with our suppliers so they can understand their customer base (eg provide a supplier with a list of key accounts who have purchased their product in a specific period of time).

You may unsubscribe or opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in emails
  • Replying STOP to SMS messages
  • Contacting us directly

By providing your contact information, you consent to receive marketing communications from us in accordance with this Privacy Policy.

Your rights

  • You may access, correct, or request deletion of your personal information

  • You may object to processing of your personal information or ask us to restrict processing of your personal information

  • If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via e-mail at orders@thefairtraders.com.au.

Cookies

The storing of cookies on your machine is necessary to identify a buyer during a session on this website. These cookies currently expire within 30 minutes, so if no activity (i.e. page loads) occurs within that limit, the cookie is destroyed and a new one created identifying a new session. Previous information is not retained for that new session.

SSL Compliance

This website is SSL compliant, meaning all website traffic including Credit Card transactions are secured by:

  • TLS 1.2 (a strong protocol)
  • ECDHE_RSA with P-256 (a strong key exchange)
  • AES_128_GCM (a strong cipher)